Quicken Loans lets you choose when and where your home loan closing will be, and you can even close on your loan in your own home if you prefer. Choose when and where to close on your home loan.Quicken Loans also makes it easy to upload all of your financial documents online, and you can even give them secondary (temporary) access to your bank accounts to make the process easier. Import all of your financial information online.
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You can fill out the full mortgage application and begin the loan process from the comfort of your home and at any time that works with your schedule. While Rocket Mortgage makes it possible to speak with a loan expert and begin your application over the phone if you prefer, they are set up to handle the entire process online.
This mortgage lender has a helpful online chat feature that makes it easy to get your mortgage questions answered without having to call customer service. Access unique customer service features.However, this is especially true with Rocket Mortgage since they are set up to handle the mortgage process online from start to finish.īut, what does this mean exactly? Here are some of the unique features Rocket Mortgage has to offer: This is true with all major mortgage lenders since they can access information (like bank statements and credit reports) without you having to go through the old rigamarole of printing out and faxing documents. Where homeowners once had to do everything the old-fashioned way, the majority of the process is now handled entirely online. If you haven’t applied for a mortgage or taken steps to refinance your mortgage in the last decade, you may be surprised by how much has changed. Quicken Loans/Rocket Mortgage has been accredited by the Better Business Bureau (BBB) since 1986, and they boast an A+ rating from the organization.Rocket Mortgage also services 99% of the loans it originates, so your home loan is unlikely to be “sold” to another lender. This company is known for its excellence in customer service and easy online mortgage application process.While Rocket Mortgage has several physical locations around the United States, these locations exist for team members who work in sales, operations, underwriting, and technology.According to internal company documents, the lender closed $145 billion in mortgage volume in 2019.
With that in mind, you should know that Quicken Loans and Rocket Mortgage are synonymous with one another.Įither way, this company quickly became a leader in the online mortgage space after its initial founding in 1985. This is worth noting because you may see online reviews and ratings for both companies on various platforms. While Quicken Loans is still in existence, the company announced they were changing their name to Rocket Mortgage earlier this year. Primary Mortgage Servicer Satisfaction Study. Rocket Mortgage earned the #1 spot for customer satisfaction in J.D.As one of the top mortgage originators in the United States, Quicken Loans/Rocket Mortgage offers new home purchase loans, mortgage refinancing, VA home loans, FHA loans, USDA loans and more.While the name Quicken Loans is still used in some promotional materials, the company announced it was changing its name to Rocket Mortgage in May of 2021.Founded in 1985, Quicken Loans was one of the earliest companies to break into the online mortgage space.
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